Privacy Policy

Information We Collect

We only collect what you give us and what your browser reports automatically.

• Information you submit. Name, phone number, email address, property address, and anything you write in a message or application field on one of our forms.
• Usage information. Standard analytics data such as pages viewed, approximate location, referring site, device and browser type.

We do not ask for, and you should never send us, financial account numbers or Social Security numbers through this website.

How We Use It

• To respond to your request — scheduling an inspection, preparing an estimate, or reviewing an application.
• To communicate with you about work in progress, including insurance claim documentation where applicable.
• To improve this website and understand which pages are useful.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Text Messages

If you check the consent box on one of our forms, you agree to receive transactional text messages related to the services you requested. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consenting to texts is never a condition of purchase, and mobile opt-in data is not shared with third parties for marketing purposes.

Service Providers

We use third parties to run parts of our business — website hosting, a customer relationship management system that receives our form submissions, website analytics, and a third-party lender partner if you choose to explore financing. Those providers only receive what they need to perform their function, and they have their own privacy policies. Clicking a financing link takes you to that lender's own site, which this policy does not cover.

Cookies and Analytics

This site may use cookies and similar technologies to keep the site working properly and to measure traffic. You can block or delete cookies in your browser settings; parts of the site may not work as intended if you do.

We also use a third-party analytics service that records how visitors interact with our site — including mouse movement, clicks and scrolling — so we can understand how the site is used and improve it. These recordings are used for analysis only and are not sold.

Data Retention and Security

We keep submissions for as long as needed to serve you and to meet our record-keeping and warranty obligations. We use reasonable safeguards to protect that information, though no method of transmission over the internet is completely secure.

Your Choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we'll take care of it. This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

If we change this policy we'll update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.